At Webguru IT Solutions, we strive to deliver the best services to our clients. However, we understand that there may be instances where a refund or cancellation is required. This Refund and Cancellation Policy outlines the terms and conditions governing such requests.

1. Refund Policy

1.1 Eligibility for Refund:

• Refunds are applicable only for services not yet rendered or delivered.
• If you are not satisfied with the service provided, you may be eligible for a partial or full refund, subject to the terms outlined in this policy.

1.2 Non-Refundable Cases:

• Payments made for services that have been delivered or initiated are non-refundable.
• Any fees related to third-party tools or software used during service delivery are non-refundable.
• If the client fails to provide the necessary information or approvals within the agreed timeline, refunds may not be processed.

1.3 Process for Refund:

• All refund requests must be submitted in writing via email to [Your Support Email].
• The request should include the reason for the refund, relevant project details, and proof of payment.
• Refunds, if approved, will be processed within 7-10 business days via the original payment method.

2. Cancellation Policy

2.1 Service Cancellation by Client:

• Clients may cancel a service request at any time before the work has started.
• Cancellations made after the work has commenced may incur a cancellation fee proportional to the work completed.

2.2 Service Cancellation by Webguru IT Solutions:

• We reserve the right to cancel a project or service in case of non-compliance with agreed terms, non-payment, or lack of required client inputs.
• In such cases, no refunds will be provided for the work already completed.

3. Modifications and Changes

• Webguru IT Solutions reserves the right to modify or amend this Refund and Cancellation Policy at any time.
• Any changes will be updated on this page, and continued use of our services indicates acceptance of the revised terms.